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Degraded

PDF and Document Uploading

Apr 7, 2026 at 8:25am UTC
Affected services
Frontline

Resolved
Apr 7, 2026 at 8:55am UTC

Identified, a fix has been applied for this. We will continue to monitor PDF uploads to ensure that the service has restored.

Updated
Apr 7, 2026 at 8:38am UTC

Document uploads are working as expected, but the issue with new claim uploading via PDF is still present and is still being investigated by our teams.

Created
Apr 7, 2026 at 8:25am UTC

We are experiencing a fault with new claim PDF uploading and claim document uploading. This is being investigated by our teams.