Previous incidents

July 2025
Jul 13, 2025
1 incident

Frontline Staging, Surveying Platform Staging, and 1 other service are down

Downtime

Resolved Jul 15 at 04:53pm BST

Frontline Staging and Surveying Platform Staging recovered.

3 previous updates

Jul 11, 2025
2 incidents

Frontline MI Platform and HRNL Internal Services are down

Downtime

Resolved Jul 11 at 03:27pm BST

Frontline MI Platform recovered.

4 previous updates

Frontline MI Platform and Communications/Telecom Platform are down

Downtime

Resolved Jul 11 at 02:41pm BST

Due to a brief and minor power incident at our offices, our telecommunication and MI platforms were temporarily taken offline while the network restarted. This incident has now fully cleared and we are monitoring the power situation.

4 previous updates

Jul 08, 2025
1 incident

Surveying Platform is down

Downtime

Resolved Jul 08 at 04:02pm BST

Surveying Platform recovered.

1 previous update

Jul 05, 2025
1 incident

Frontline, Internal Services Filesystem Backup, and 1 other service are down

Downtime

Resolved Jul 07 at 06:00pm BST

Internal Services and MI DB Backup recovered.

5 previous updates

Jul 02, 2025
1 incident

Frontline MI Platform is down

Downtime

Resolved Jul 02 at 01:41pm BST

Frontline MI Platform recovered.

1 previous update

June 2025
No incidents reported
May 2025
May 30, 2025
1 incident

Frontline, Surveying Platform, and 3 other services are down

Downtime

Resolved Jun 30 at 10:41am BST

HRNL Internal Services recovered.

19 previous updates

May 27, 2025
1 incident

Communications/Telecom Platform is down

Downtime

Resolved May 27 at 03:35am BST

Communications/Telecom Platform recovered.

1 previous update

May 23, 2025
1 incident

Frontline MI Platform and HRNL Internal Services are down

Downtime

Resolved May 23 at 04:35pm BST

HRNL Internal Services recovered.

3 previous updates

May 15, 2025
1 incident

Frontline Staging, Frontline MI Platform, and 1 other service are down

Downtime

Resolved May 15 at 02:51pm BST

Frontline MI Platform and HRNL Internal Services recovered.

3 previous updates

May 08, 2025
1 incident

Frontline Staging, Surveying Platform Staging, and 1 other service are down

Downtime

Resolved May 12 at 02:52pm BST

Frontline Staging and Surveying Platform Staging recovered.

3 previous updates

May 01, 2025
1 incident

Frontline MI Platform and HRNL Internal Services are down

Downtime

Resolved May 01 at 02:38pm BST

Frontline MI Platform recovered.

2 previous updates