Previous incidents
Degraded Performance
Resolved Aug 26, 2025 at 11:01am UTC
The degraded performance issues have been resolved, this was mainly due to long running queries that had got stuck in SQL. A preventative measure has been applied.
1 previous update
Surveying Platform, Frontline Staging, and 3 other services are down
Resolved Aug 26, 2025 at 9:03am UTC
Internal Services Filesystem Backup recovered.
110 previous updates
HRNL MI Platform and HRNL Internal Services are down
Resolved Aug 5, 2025 at 2:12am UTC
HRNL Internal Services recovered.
2 previous updates
Internal Services Filesystem Backup is down
Resolved Aug 1, 2025 at 7:51am UTC
Internal Services Filesystem Backup recovered.
1 previous update
Frontline Staging and Surveying Platform Staging are down
Resolved Jul 28, 2025 at 5:37am UTC
Frontline Staging and Surveying Platform Staging recovered.
2 previous updates
HRNL MI Platform and HRNL Internal Services are down
Resolved Jul 24, 2025 at 2:14am UTC
Frontline MI Platform and HRNL Internal Services recovered.
1 previous update
Frontline Staging, Surveying Platform Staging, and 1 other service are down
Resolved Jul 15, 2025 at 3:53pm UTC
Frontline Staging and Surveying Platform Staging recovered.
3 previous updates
HRNL MI Platform and HRNL Internal Services are down
Resolved Jul 11, 2025 at 2:27pm UTC
Frontline MI Platform recovered.
4 previous updates
Frontline MI Platform and Communications/Telecom Platform are down
Resolved Jul 11, 2025 at 1:41pm UTC
Due to a brief and minor power incident at our offices, our telecommunication and MI platforms were temporarily taken offline while the network restarted. This incident has now fully cleared and we are monitoring the power situation.
4 previous updates
Surveying Platform is down
Resolved Jul 8, 2025 at 3:02pm UTC
Surveying Platform recovered.
1 previous update
Frontline, Internal Services Filesystem Backup, and 1 other service are down
Resolved Jul 7, 2025 at 5:00pm UTC
Internal Services and MI DB Backup recovered.
5 previous updates
HRNL MI Platform is down
Resolved Jul 2, 2025 at 12:41pm UTC
Frontline MI Platform recovered.
1 previous update